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Galaxy Note 3 suddenly is not charging! Getting a message to plug
sunset3
Newbie

Galaxy Note 3 is not charging suddenly. Phone is 4 months old & am using the charger from Samsung.  Have taken out battery & replaced w/ same battery.  Charged up once but now won't charge at all! Need help please.

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Re: Galaxy Note 3 suddenly is not charging! Getting a message to plug
vzw_customer_support
Customer Support

Here to help sunset3! I'm sorry this is happening with your almost new phone. Have you tried other chargers or outlets? It's likely to be the charger and not the phone. If it is, Samsung will replace under their warranty. You can reach out to Samsung at http://www.samsung.com/us/ or by phone at 888-987-4357.

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport
 

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