Galaxy Note 4

[jjosph]

The top left hand side of my note 4 keeps becoming unresponsive and I have to keep rebooting my phone to fix it.  Is there a permanent fix for this?

[vzw_customer_support]

That's certainly not something that shoudl be happening.  How long has this been going on?  Does this occur every time you use or phone or only certain situations or with certain apps?
MatthewT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[jjosph]

It happens all time. Its even happening as I type this. I'm unable to get the cancel if I wanted to that is.

[jjosph]

That's supposed to say hit cancel not get cancel

[vzw_customer_support]

Having full functionality on your screen is important, jjosph. We're still on the case. Does the responsiveness change when you change the screen to landscape view? Had anything changed on the device when the screen started becoming non-responsive?

LynnD_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!