Galaxy S10 Voice-mail Not Refreshing

[Vault]

Hi

This had been going on for over a year.  I have to manually refresh my window to see if any voice-mails were received.  ive had bill collectors long lost friends and family leave me messages that I didn't know came thru until days sometimes weeks later.  Seems every spammer out there has access to my number and can call me but people I need to hear from are unknown until I manually refresh..  Frustrating!

Is there another compatible app I can use? 

[vzw_customer_support]

I understand how frustrating this can be, Vault. I know how important it is to get your voicemails on time. Let's look into this further and see what is causing this issue. Is the software on your device up to date? Does this happen with specific contacts? 

GersonG_VZW