Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Galaxy S7 Edge back coming off

We have a Galaxy S7 Edge. The phone has stopped holding a charge and the back seems to be coming off/coming apart. It is usually in a case but when it go hot the user took it out of the case to find the back coming off/apart.

Re: Galaxy S7 Edge back coming off
Master - Level 1

How old is the phone and did you get the insurance on it?