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Phone was found under my bed this morning around 7 Am. Big hole in the side of the bottom of the screen with a blue filling seeping into the touch screen. Bottom of the screen no longer works and now I am unable to access my phone. I've been disconnected from Customer Support twice this morning already.
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BREKIR72, I would be devastated if my phone broke to that degree. We apologize for your trouble with getting through to a representative. Have you gotten things resolved yet? Because it is important to get you another phone as soon as possible please reach out to us directly at >> http://vz.to/2e3J7jh
MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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had you left it on the charger overnight??