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HD calling and the echo not playing well together
STEBOE27
Enthusiast
‎03-06-2018 07:50 AM

I turned off HD calling and the echo went away for a while. Now it is back even with HD calling disabled. Very irritating.

Any ideas?

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Re: HD calling and the echo not playing well together
Ann154
Super User
Super User
‎03-15-2018 09:56 AM

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: HD calling and the echo not playing well together
STEBOE27
Enthusiast
‎03-15-2018 10:19 AM

Samsung Note 5 with android 7.0

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Re: HD calling and the echo not playing well together
vzw_customer_support
Customer Support
‎03-17-2018 10:09 AM

STEBOE27,

 

Calling concerns are not what we want for you. Allow us to troubleshoot. What's your zip code? When did you notice an echo on calls? Do you have the same experience while using speaker? Does service improve in other areas? Do you know any other VZW customers with the same concern?  

 

CoreyM_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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