Has anyone received mandatory updates to their S7 last few days???
jsobol12
Enthusiast - Level 2

These last few days, I have received 3 different updates to my Samsung Galaxy S7.  I ignored them at first, but since it wouldn't go away, I continued through and now have completed 3 different updates in a week. I am not certain as to what was updated, however I did notice when I not turn on my phone, after I input my security pattern, it displays a little lock icon that has a progress circle moving around it (says enabling encryption or something like that).  Other than that, I am not sure what exactly this update provided.  If anyone has experienced this or any thoughts, please do chime in.  Thanks!  Smiley Happy

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Correct answers
Re: Has anyone received mandatory updates to their S7 last few days???
tikibar1
Community Leader
Community Leader
Re: Has anyone received mandatory updates to their S7 last few days???
tikibar1
Community Leader
Community Leader
Re: Has anyone received mandatory updates to their S7 last few days???
kathy65793
Master - Level 1

I never got 3 different updates but did get one. When I checked what was supposed to be in that update it said it was for the Krack security risk that was out there. I have never heard of 3 different updates in a week before. How long did each of the updates take? Have you called Verizon to ask them what they sent out to your phone? By the way with 3 different updates did you clear the cache partition in the recovery mode? Three updates would leave behind a lot of files in your cache partition. 

Re: Has anyone received mandatory updates to their S7 last few days???
bearone21
Legend

you only get so long to "do later"!!

Re: Has anyone received mandatory updates to their S7 last few days???
shawntej_vzw
Verizon Employee

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Re: Has anyone received mandatory updates to their S7 last few days???
kathy65793
Master - Level 1

Do you know what the version number was on those 3 Different Updates?

Was this the first time you updated your phone since you got it?

Re: Has anyone received mandatory updates to their S7 last few days???
jsobol12
Enthusiast - Level 2

Hi,  yes I cleared the cache.  Everything seems to work fine, just found it strange how 3 updates which took approximately 15-20 minutes each had occurred the last few days. I have not contacted Verizon about it but figured I would check this forum first.

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Re: Has anyone received mandatory updates to their S7 last few days???
jsobol12
Enthusiast - Level 2

Thank you for the reply. It has shown three separate updates. I'm wondering if this is merely because last week Verizon sent me a new replacement Galaxy S7 because mine was defective and I had to send back.

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Re: Has anyone received mandatory updates to their S7 last few days???
Klue
Master - Level 1

These are security updates and come out monthly.  If your replacement was sitting on the shelf for a few months before getting shipped to you then what you experienced with the updates is normal as the phone was just catching up.

Re: Has anyone received mandatory updates to their S7 last few days???
kathy65793
Master - Level 1

I think you maybe right about them being past updates that the phone may have missed since it was sitting on a shelf. Although when I had trouble with my S5 it had missed a few updates by the time I was able to get it to turn on. I used the SUA and all it did was put the last update version number that was available for S5.

Just glad to hear that the phone is working now.