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Haven't received Android 10 update on Note 9
willcobb51
Newbie

I have not yet received the Android 10 update on my Note 9. Attempted to manually receive it but no luck. Is this rollout happening in stages or am I doing something wrong?

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Re: Haven't received Android 10 update on Note 9
vzw_customer_support
Customer Support

Software updates will become available to your device automatically. If you have automatic updates enabled, your device will download and apply the update automatically once it becomes available. EstevanC_VZW

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Re: Haven't received Android 10 update on Note 9
willcobb51
Newbie

How long does it usually take to fully roll out an update? The update was release a full week ago.

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Re: Haven't received Android 10 update on Note 9
vzw_customer_support
Customer Support

I know you are eager to get your software update, Willcobb51. I would love to help. Updates can take up to 3 weeks to roll out. You can see if your device was updated here: https://www.verizonwireless.com/support/software-updates/ AmberF_VZW

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Re: Haven't received Android 10 update on Note 9
Backroadhustler

Same problem a d technical support is very uneducated about fixing problem 

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Re: Haven't received Android 10 update on Note 9
Backroadhustler

Well than kindly explain why my note 9 doesn't even show a update is available for android 10

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