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I had to reset my phone how do i get the pictures and video from my cloud back to my phone?
Solved! Go to Correct Answer
I'm here to help reunite you with your photos on your device! From the Verizon Cloud application, you will tap the three bars in the upper left hand corner and select 'tools'. From the tools section, please select 'content restore'. That will restore all content that is saved to the Verizon Cloud. You can learn more about the Verizon Cloud here: How to Use Guide: Verizon Cloud | Verizon Wireless . Was that successful?
AmberK_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We're here to help you every step of the way. Getting your media back over is definitely important. First, what make/model phone do you have? This will help us determine what step to take next for getting your pictures and videos restored to your phone.
ErinW_VZW
I have a samsung 6 android
Kimberly [Removed] Sales Executive
[Removed]
Personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
I'm here to help reunite you with your photos on your device! From the Verizon Cloud application, you will tap the three bars in the upper left hand corner and select 'tools'. From the tools section, please select 'content restore'. That will restore all content that is saved to the Verizon Cloud. You can learn more about the Verizon Cloud here: How to Use Guide: Verizon Cloud | Verizon Wireless . Was that successful?
AmberK_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Can I pick just a few pictures to resyore
Yes
Yes, you can select what content you with to restore. JesseM_VZW