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How do I put pictures from the cloud back on my device?
kcrossman
Newbie

I had to reset my phone how do i get the pictures and video from my cloud back to my phone?

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1 Solution

Correct answers
Re: Cloud
amberk_vzw
Verizon Employee
kcrossman-

I'm here to help reunite you with your photos on your device! From the Verizon Cloud application, you will tap the three bars in the upper left hand corner and select 'tools'. From the tools section, please select 'content restore'. That will restore all content that is saved to the Verizon Cloud. You can learn more about the Verizon Cloud here: How to Use Guide: Verizon Cloud | Verizon Wireless . Was that successful?

AmberK_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cloud
erinw_vzw
Verizon Employee
kcrossman,

We're here to help you every step of the way. Getting your media back over is definitely important. First, what make/model phone do you have? This will help us determine what step to take next for getting your pictures and videos restored to your phone.

ErinW_VZW

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Re: Cloud
kcrossman
Newbie

I have a samsung 6 android

Kimberly [Removed] Sales Executive 

[Removed]

     

Personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Cloud
amberk_vzw
Verizon Employee
kcrossman-

I'm here to help reunite you with your photos on your device! From the Verizon Cloud application, you will tap the three bars in the upper left hand corner and select 'tools'. From the tools section, please select 'content restore'. That will restore all content that is saved to the Verizon Cloud. You can learn more about the Verizon Cloud here: How to Use Guide: Verizon Cloud | Verizon Wireless . Was that successful?

AmberK_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Cloud
Leda1
Newbie

Can I pick just a few pictures to resyore

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Re: Cloud
deloused
Master

Yes 

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Re: Cloud
vzw_customer_support
Customer Support

Yes, you can select what content you with to restore. JesseM_VZW

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