How to set number of rings before calls go to voicemail

[Wsmith60]

My new S9 seems to ring constantly unless I swipe decline before it will send a call to voicemail. My S7 would ring 4 times then send to voicemail. I can't find a setting that will allow me to change that on the S9. Is there a work around that's not listed?

TIA

[tikibar1]

It's set by the system at roughly 30 seconds.  Sometimes using a different ringtone helps.

[Wsmith60]

Wow, that's way to long! Need to change that.

[Ann154]

There are others who would disagree with you on that. They think the number of rings/time before going to voicemail is too short.

[dexman]

The only other option is to activate Do Not Disturb on the phone. That will send calls straight to voicemail.

[Wsmith60]

That's why we should be able to change it individually instead of a preset

time set by someone who doesn't have a clue what we are doing with the

phones.

[vzw_customer_support]

Wsmith60, our voicemail service is preset to answer after 30 seconds, if this isn't happening, then we have to verify that it is set up correctly. Please dial *86 to see if your  line is provisioned correctly, and if it's not set up, just follow the prompts to do so.

StephannieP_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[CV7]

I agree. 30 seconds is to long for my needs. I recently switched my house number to new verzon line on my account. I use a cell phone now to handle incoming calls to my house number. But I when I get "call one" announcements from school or the doctor and they are not recorded because the phone rings too long.

[CV7]

If I use "Do Not Disturb" or leave the phone off so the call goes straight to voaicemal, then I can't monitor incoming calls in real time, I may want to answer it!

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@vzw_customer_support wrote:

Wsmith60, our voicemail service is preset to answer after 30 seconds, if this isn't happening, then we have to verify that it is set up correctly. Please dial *86 to see if your  line is provisioned correctly, and if it's not set up, just follow the prompts to do so.

StephannieP_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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[JediBeavis]

Is it not possible to change this 30 second default? I'd like mine set to 10 seconds.