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How to stop the pop ups that continue to pop up on my phone
Chapman1969
Contributor

Does anyone know how to stop the pop ups that pop up on my phone constantly one of them is urber/some taxi app and the other one is I won something and it looks like a Facebook page. I didn't have this problem until after the 5.1.1 update and is there anyone else have the same issue

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Re: How to stop the pop ups that continue to pop up on my phone
Ann154
Super User
Super User

Have you added any applications recently with ad push permissions?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How to stop the pop ups that continue to pop up on my phone
Chapman1969
Contributor

No I haven't Ann154 I have called verizon and they told me to clear the

data from the crome app and to clear the history so I did all that and

still is happening. Any help would be appreciated and thank you for replying

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Re: How to stop the pop ups that continue to pop up on my phone
vzw_customer_support
Customer Support

We’ll get these pop ups to stop Chapman1969. We understand how annoying they can be. How often are the pop ups happening? Do they show up when using certain apps? What steps have you tried so far to stop them?


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How to stop the pop ups that continue to pop up on my phone
Chapman1969
Contributor

A Verizon tech support had me clear the cache on the crome app and clear

the history from crome browser and re start my phone. He said that

should've taking care of it but still getting them.

On Feb 18, 2016 3:08 PM, "Verizon Wireless Customer Support" <

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Re: How to stop the pop ups that continue to pop up on my phone
Chapman1969
Contributor

Ann154 this is one of the pop ups that I get so I wanted to send it to you

and see what you thought

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Re: How to stop the pop ups that continue to pop up on my phone
Ann154
Super User
Super User

If you had included the image as an attachment, it wasn't posted on the forum. You should sign in the community on the desktop site and add the image to the body of a reply post.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How to stop the pop ups that continue to pop up on my phone
Chapman1969
Contributor

So I didn't know that thank you and verizon has delete them that I posted

today so I thought it would've when to just your email Instead of the post

sorry about that

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Re: How to stop the pop ups that continue to pop up on my phone
Ann154
Super User
Super User

You can't send me or anyone else a message through the forum to my email address. You might be getting email notifications of posts here, but the actual content is on the forum at community.verizonwireless.com.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How to stop the pop ups that continue to pop up on my phone
Chapman1969
Contributor

I wasn't thinking about it when I sent it but I will get on the computer

and download them so u can see what I am talking about these pop ups keep

coming on my phone and my wife's phone is fine nothing wrong with it but

mine these pop ups are making me very mad

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