How to turn phone on after full recharge?

[Zusee]

After full recharge phone will not turn on.  Battery had run down completely, but now is fully charged as indicator shows.  I

tried on/off button.  Now what?

[deanccd]

Mind does not do that, sounds like something has gone wrong with the phone

[AZSALUKI]

try pulling the battery out for about 15 seconds and then put it back in and press and hold the power button.

[Zusee]

Thanks - all set after waiting a day.

Sent from my iPad

[vzw_customer_support]

Hello Zusee,

I wanted to reach out to you to verify that the issue with your device powering on is truly resolved. After all, your wireless happiness is a top priority to us. May I ask has this issue happened again? Can I assume that there isn't any physical or liquid damage on the device? If you can advise if the resolution that you have has been a permanent one then we can make sure that a product issue report doesn't need to be made.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

[Zusee]

all is well after full charge and phone resumed next day. A-ok.

Sent from my iPad

[vzw_customer_support]

Woohoo! Glad to hear that you're back in action Zusee! If you have any other questions/concerns, we're always here to help! Also check out our Support Page for a ton of handy info http://vz.to/1hYsYIP

AshleyS_VZW
Follow us on Twitter @VZWSupport

[ccsowers8]

paying this month and getting back due to no use of int charge.

[ccsowers8]

I went to Canada and got charged for use of usage burt turned all phones off but still got charged at end of month. - listing shows that no usage was used - can the charge given credit next month?

[vzw_customer_support]

ccsowers8,

We don't want you to be charged for usage you did not use. Let's take a look at your account and charges. Please follow and private message me so we can fully review your account.

LindseyT_VZW

Follow us on Twitter @VZWSupport