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How to unlock a Galaxy S4
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Enthusiast - Level 2
‎10-23-2016 06:54 PM
In response to a similar inquiry, Snn5 said the following:

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Correct Answer1. Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup...

Snn5Diamond

Snn5 Aug 14, 2015 7:02 AM (in response to Misterwest)

Using a Samsung account that has already been set up:  Find My Mobile | Samsung Content & Services

Or try this:

Connect USB

Open KIES

Let the KIES waiting the screen unlock

Log in @ http://findmymobile.samsung.com/

Ensure choose the correct device, unlock the screen.

Done!!!!!

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Apparently this worked but I don't understand it.  To me, the words imply there is a route for recovery, even if the Samsung account has not already been set up. 

But how do you log in, if the account has not yet been set up?  And trying to register a new account appears to need the phone.   Is there an issue here I don't understand? 

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