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I have lost almost all of my photos.
BREFOS45
Newbie
‎05-23-2017 07:43 AM

I recently have had almost all of my photos on my Samsung Note 4 disappear, not sure what is happening.

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Re: I have lost almost all of my photos.
Ann154
Super User
Super User
‎05-23-2017 08:28 AM

Are your pictures backing up to Google Photos or another cloud service?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I have lost almost all of my photos.
vzw_customer_support
Customer Service Rep
‎05-25-2017 07:52 AM

BREFOS45,

Help is here! Pictures are our most treasured memories & we definitely want to do all we can to bring them back to you. Can you please provide us information on what you used to back up your pictures? Please let us know the path that you use to view the pictures on your phone.

AliciaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!"

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