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Is Samsung working on 5.1 or 5.1.1 update cause 5.0 update has destroyed my phone
Gib75090
Newbie
‎07-11-2015 09:20 AM

after the last update my phone restarts on its on, the UI and other apps keep crashing, (GPS)VZ navigator nor  google maps work, The battery drains fast now I cant even get 5 hours of use out of it were I use to get close to 12 to 13 ours out of it. And its slow supper slow… I have factory wipe the phones 4 times , tried not adding any extra apps to it & disable animations still have constant issue since the update to android  5.0  … Am I the only one with these issue

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Re: Is Samsung working on 5.1 or 5.1.1 update cause 5.0 update has destroyed my phone
MiiHere
Champion - Level 3
‎07-11-2015 09:24 AM

Under settings>battery what are the top few things using the battery and at what %?

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Re: Is Samsung working on 5.1 or 5.1.1 update cause 5.0 update has destroyed my phone
Gib75090
Newbie
‎07-12-2015 10:16 AM

Android OS ,Android system, and screen

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Re: Is Samsung working on 5.1 or  5.1.1 update cause 5.0 update has destroyed my phone
MiiHere
Champion - Level 3
‎07-12-2015 10:18 AM

Did you go into settings>back up and restore and disable app restore and app data back up before doing a factory reset?

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Re: Is Samsung working on 5.1 or  5.1.1 update cause 5.0 update has destroyed my phone
Gib75090
Newbie
‎07-12-2015 10:30 AM

Yes the factory reset I did were clean  resets  disabling the auto Backup Restore feature before resetting device when I got the promt that lollipop gives you to restore from previous device or new I selected new .... I did a restore why didn't add any apps and just let the pre installed apps update I did a reset ride only allowed to core Google App to update ...even reset it and use a completely different Gmail instead the one I always use,

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Re: Is Samsung working on 5.1 or  5.1.1 update cause 5.0 update has destroyed my phone
Gib75090
Newbie
‎07-12-2015 10:34 AM

Yes the factory resets I did were clean  resets  disabling the auto Backup Restore feature before resetting device when I got the promt that lollipop gives you to restore from previous device or new I selected new .... I did a *reset where I didn't add any apps and just let the pre installed apps update I did a reset *were I only allowed *the core Google Apps to update ...even reset it and use a completely different Gmail instead the one I always use,

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Re: Is Samsung working on 5.1 or  5.1.1 update cause 5.0 update has destroyed my phone
MiiHere
Champion - Level 3
‎07-12-2015 10:35 AM

Depending on how long you've had the device, you can do a manufactures warrant; it's good for 12 months from date of purchase. A factory reset, disabling app restore and back up should have cleared the issues. It's concerning when the OS is listed as the top used app in the battery.

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Re: Is Samsung working on 5.1 or  5.1.1 update cause 5.0 update has destroyed my phone
Gib75090
Newbie
‎07-12-2015 10:43 AM

Okay

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Re: Is Samsung working on 5.1 or 5.1.1 update cause 5.0 update has destroyed my phone
Doing_work_son
Contributor - Level 1
‎07-14-2015 11:08 AM

, yes android 5.1.1 started rolling out for the Note 4 in Russia the first week of July and other just hit the Sprint Galaxy Note Edge, a Note 4 variant. It shouldn't be long. But check your Note 4 today, there is a new 5.0.1 update (vru2of1) rolling out OTA today.

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