The Samsung S9 is a great device to use abroad. Great news! This is an unlocked phone that is global ready. For more details on our unlocking policy http://vz.to/2b93CKz
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No it is not unlocked. I have had my S9+ since Feb with Verizon and have traveled to Australia. I purchased a prepaid SIM card from Telstra and put it in my S9+ and got the error, "SIM card is not from Verizon" or similar. I put the card in my wife's iPhone and it worked just fine.
What is annoying is that I called Verizon before I left the US and they assured me that 4G LTE phones were all unlocked and I should be fine in Australia. Simply not true!
according to Verizon Wireless:
In order to mitigate theft and other fraudulent activity, newly purchased devices are “locked” to work exclusively on the Verizon network. We have separate device unlocking policies that cover postpay and prepaid devices, as well as special rules for deployed military personnel.
“Unlocking” a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network. Due to differing technologies, an unlocked Verizon Wireless device may not work – or may experience limited functionality – on another carrier’s network.Postpay Device Unlocking Policy
Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time.Prepaid Device Unlocking Policy
Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time.
If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device.Unlocking Policy for Deployed Military Personnel
If you are a Verizon Wireless customer in the military and receive relocation orders outside of the Verizon Coverage Area, we will unlock your device at your request, even during the 60-day-lock period following the purchase of your device.
Updated on: July 19, 2019
The OP asked their question in 2018. The policy for device unlocking was changed in July 2019.
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