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Hi guys,
My lock screen seems to be super sensitive and while I'm on calls and phone is against my face it tries to dial #'s, open up apps etc. Is there anyway to turn down the sensitivity of the screen. I don't have the option set for when using gloves so should be set to normal. I read somewhere maybe able to doe something in the service menu.
Any help would be greatly appreciated.
Regards,
Ken
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Hello kenc719! I completely understand your concern with your touch screen being sensitive. When did this trouble begin? Do you currently have a screen protector on the phone? This phone currently doesn't support screen calibration. Thanks in advance.
KristieQ_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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A couple of weeks ago
I do have a Zagg Glass screen protector on it.
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kenc719, this issue has gone on long enough. Did you recently download a new application or update the software on your phone? Some applications can affect the performance of your phone. Try uninstalling any unwanted applications on your phone. Power it off/on to soft reset it and let us know if this issue still persists.
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!