Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lockscreen Bug

Since the Lollipop update, my lock screen has been broken.  It is completely black; only the notification bar is visible.  If I touch the screen, then the lock screen's normal state shows, but only for a fraction of a second.  If I press the home button, then the screen reverts to its normal state, and I can unlock the phone, but then it is broken again next time I turn it on.  Please help.