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Mmc_read failed
stefaweni
Newbie

My galaxy note four will sometimes boot up after I have taken the  battery out..it has a brand new battery..it switched into boot recovery mode and said mmc_read failed

Why DiD that happen and how do I fix it

Thank you,

Stefanie

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Re: Mmc_read failed
vzw_customer_support
Customer Support

Oh, no! Let's get your Samsung Galaxy Note 4 back up and running, Stefaweni. Do you have an external memory card (SD Card) inserted into your device while it tries to load? This could cause an issue with the boot up process. Have you completed a factory reset or hooked up your device to a computer and run a software repair tool?

JoshuaT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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