My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my wif
pjwerz
Newbie

Help and my wifes phone got update but nothing about visual voice mail

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Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
tikibar1
Community Leader
Community Leader

Yes, the latest update includes a free upgrade to basic visual voice mail.  It also includes a 30-day trial of premium visual voice mail.

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Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
tikibar1
Community Leader
Community Leader

Yes, the latest update includes a free upgrade to basic visual voice mail.  It also includes a 30-day trial of premium visual voice mail.

Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
pjwerz
Newbie

Ok my wife had it for 2.99 a month and I just stopped it.My phone didn't have it.So if I upgrade both now they should be free

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Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
GalaxyClass
Master - Level 1

You will use up your data package faster using basic visual voice mail as it will use Verizon's data channel to work. Your normal voice mail WILL NOT eat into your data and so you can save yourself data and perhaps some added cost. I prefer and use the regular voice mail. I hope this information will help you.  PhoneGuy

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Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
KathyH_VZW
Verizon Employee

pjwerz,

No surprises here! The S5 does have the option for Basic Visual Voicemail that is free. The Premium Visual Voicemail that your wife had is still $2.99 and is an option available to you as well, but not required.

SandyS_VZW

Follow us on twitter @VZWSupport

Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
tikibar1
Community Leader
Community Leader

a comparison can be found here:

Voice Mail Comparisons | Verizon Wireless

Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
GalaxyClass
Master - Level 1

The Basic Visual Voicemail app & service is free to use but the DATA is still coming out of someone's own piggy bank.

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Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
B33
Legend

But at times it's worth having b

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Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
RushFan2112
Specialist - Level 2

Thanks for the link tikibar.  (Something the Verizon rep should have done, though)

Re: My S5 just received a software update and now I keep getting message to subscribe to Basic visual voice mail update and then finished basic visual voice mail is free of charge .Is it true or will I get a surprise monthly bill if I subscribed .Funny my
Not applicable

GalaxyClass wrote:

The Basic Visual Voicemail app & service is free to use but the DATA is still coming out of someone's own piggy bank.

And unless I'm wrong it's just TEXT of the voice mail. and text uses so little data it's hardly worth noting. So a 1000 character visual voice mail would use up 1 KB of data so even if you got 30 of these a day that would be 1 MB a month.