New Samsung S7 Edge Note dropping calls
DGMischSr
Newbie

I just got a new Samsung S7 Edge Note. It's dropping calls & the other person cant hear me in my home. This necer happened before with my older phones. Why the call signal drop?

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Re: New Samsung S7 Edge Note dropping calls
Acrillix
Specialist - Level 2

Try restarting your device.

I would recommend calling in to Customer Service to report the issue.

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Re: New Samsung S7 Edge Note dropping calls
vzw_customer_support
Customer Service Rep

DGMishSr,

We want to make sure we get you hearing those calls. Is this an S7 Edge or a Note 7? Do you have HD calling turned on?


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