New Silent Notification Always On

[Sachs]

Beginning with the update to Android 10, all my notifications are now set to "silent notification", an option I cannot find in settings. I have found that I can press/hold-down a notification to have the option to set it to "alert" or "silent", with "silent" as the default.

How do I switch the default to "alert" and only "silent" those that I wish?

This may or may not be related to why my Verizon Messager+ are silent notifications as well, even those I tried to change it to "alert" not "silent".

Can anyone help me?

[vzw_customer_support]

We want to make sure that you are able to get your notifications on your device. Can you send us a screenshot of what you see with your notifications? What is the make and model of your device? 

RogerZ_VZW

[Sachs]

Make: Samsung S9+

Model Number: SM-G95U

Screenshot

[vzw_customer_support]

Thank you for the screenshot. Please use the following link to configure your silent notifications to your liking: http://spr.ly/66091QlHW

JesusG_VZW

[Sachs]

Alas, it is not text messaging that is the issue, but the very "Silent Notification" itself that is.

As the subject line states, the "new silent notification always on" for all notifications.

I have to manually change each and everyone back to normal.

Where is the setting to shut "Silent Notification" off? Or customize it as I wish?