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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

New update
DYLANSDADDY27
Enthusiast

Can I go back to the last update? The new one socks. Especially the keyboard. I hate it

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Re: New update
DYLANSDADDY27
Enthusiast

Sucks. Not socks

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Re: New update
vzw_customer_support
Customer Support

DYLANSDADDY27, we appreciate your feedback on the latest update. The updates are designed by the manufacturer’s to make your experience more enjoyable, so at this time, there’s not an option to reverse an update.  We’re here to help turn things around and provide a better experience for you. Can you tell us what specifically you didn’t like about the keyboard or other items within the update? We can work together to find alternatives and share your thoughts with the manufacturer to help improve updates in the future.  

 

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: New update
DYLANSDADDY27
Enthusiast

I don't like how I can't search for a gif now. I can only use a selection

of gifs offered

On Sun, Mar 25, 2018, 2:17 PM vzw_customer_support <

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Re: New update
Tidbits
Legend

Samsung removed the option to downgrade 2 updates ago.  You can always use another keyboard like GBoard.

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