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No 4G or GPS overseas
sfodor102
Newbie
‎07-19-2018 03:07 PM

I traveled to Europe and used a sim card from T-mobile Europe. The GPS and 4G never worked!!! My phone was unlocked by Verizon, never had this problem in the past with iphones, what can i do since i need to travel often

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Re: No 4G or GPS overseas
bearone21
Legend
‎07-20-2018 10:44 AM

what worked on an iphone doesn't mean an android will do the same.

i don't travel to europe but when i travel i use an iphone on wi-fi!!

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Re: No 4G or GPS overseas
vzw_customer_support
Customer Service Rep
‎07-21-2018 03:19 PM

Thank you for contacting us sfodor102. We are concerned to hear you didn't have any GPS or 4G in your recent trip to Europe. When you use a SIM card from another provider, you are using their services, we recommend you reach out to that provider for assistance as you were not getting service from us. 

 

UbaldoJ_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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