- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have basic voice mail and used to get voicemail notifications, I haven't got them for some time. Any help with be appreciated.
Thanks!
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The phone probably defaulted to the basic visual voicemail instead of basic non-visual voicemail. I would suggest that you call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add the Block Visual Voicemail feature to your line to ensure that your line uses the basic non-visual voicemail instead of visual voicemail. You might have to setup the basic non-visual voicemail again after the block is added.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The phone probably defaulted to the basic visual voicemail instead of basic non-visual voicemail. I would suggest that you call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add the Block Visual Voicemail feature to your line to ensure that your line uses the basic non-visual voicemail instead of visual voicemail. You might have to setup the basic non-visual voicemail again after the block is added.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you! I was able to go online and block visual voicemail.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nice! I wasn't sure if that Block was available online when it wasn't already activated.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.