Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I would like to start out by saying that I started with a visit to a store and was promptly told "You have a business account, we won't help you."
Started in June with the voicemails (just got notified last week that my mailbox was full, which prompted my troubleshooting below) and starting today, I'm unable to receive SMS or MMS from everyone else (all phone makes, services).
For SMS/MMS:
I tried doing a network settings reset, soft reboot the phone, hard reboot the phone.
For voicemail:
I've logged in and tried to find the "notifications" selection in the menu but it does not exist.
And I'm going to add this, even though I doubt it has any correlation to the issue. For the past two weeks, I've seen an insane uptick in the number of spam calls I've received; to the tone of 8-10 a day being blocked.
Any and all help would be greatly appreciated.
PeteyMeeky, I want to ensure you have a working device. If your phone is connected to a Business account, you would need to contact our Business Department: 800-922-0204 in order to get this taken care of.
settings/notifications.....select which you want notifications.
I think the recent update seems to have turned them off somehow. I have turned on everything I need in notifications, but still nothing appears. Used to work fine