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Not receiving texts

My incoming texts are going to my previous,  broken device (iPhone 7). Worked fine for 1 day then my texts started going there instead. 

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Re: Not receiving texts
Customer Service Rep

Hello there! We're terribly sorry to read that you're not receiving your text messages. We're happy to help. Are you having issues with regular text messages or iMessages? Is your data working? Are you able to make calls?