Note 3 crashing

[speertune]

My note 3 crashes and or reboots at random. Help

[tikibar1]

Have you tried running a system cache clear?

[Eric_Potter]

I am having the same issue with my Certified Pre-Owned Note 3 as well. I have performed a system update, cleared the system cache, booted into safe mode, booted with and without my MicroSD inserted, booted with and without the SIM inserted and performed several factory resets, the device continues to freeze and crash seemingly at random. 

[Cover2CP]

I'm having the same issue, pre-owned note 3. Mine also gets a weird distortion on the screen sometimes just before it restarts

[Eric_Potter]

I called Verizon Customer Service, but we were unable to diagnose the issue.  A replacement device was shipped to me and works perfectly, so far.

[Cover2CP]

I've been thinking about doing just that. Looks like it may be time. Thank you for the update

[I_m_a_Joy]

I've been having the same issue since I got the phone two months ago. I got a replacement phone a few weeks ago after Tech Support had me do a hard reset THREE times! I've had the replacement phone for a week and it started shutting off and turning back on again!!! Yesterday it shut down and will not turn back on at all! I went to the Verizon store instead of going round and round with Tech Support and they ordered me yet another phone! I love the phone but I'm getting sick of it not working!