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Note 4 will not power on
poohbear6421
Newbie

One minute it was working and the next it was not. will not power on.

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Re: Note 4 will not power on
mama23dogs

And how are we going to tell that?  
My first gues, is its a 5 year old phone, In the tech world, it's an antique.  Time to upgrade.   Maybe a dead battery, which you can replace off amazon, or the phone reached its terminal point. 

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Re: Note 4 will not power on
vzw_customer_support
Customer Support

poohbear6421, I'm so sorry to learn that your Note 4 won't power on. Mama23dogs may be right about the battery being dead. But we can also try to see if it will power on using an alternate power-up method. Please try this: https://www.verizonwireless.com/support/knowledge-base-122810/ Let us know if the phone powers on after those steps are completed.

 

ErinW_VZW

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