Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I've had my note 8 for about a month now and I'm still having a texting issue. When I text my husband a picture or a gif and he replies it opens a new text thread. His response isn't in the thread we've had going on. But if I delete the new thread that opens it deletes every single picture in the previous thread. Very frustrating.
I have been to the store about this and so far things tried are
- restarting the phone
- deleting his contact from phone only
- deleting his contact from cloud and then putting it back in
- wiping the cache partition
He has the motorola turbo 2. We are on the same account. This is the ONLY person I have any issue with.
Also, using the verizon message+ app that came on the phone.
sounds like he isn't replying to you message but replying with a new message.
He just hits reply as usual. I've actually taken both phones and sent a pic, I will just reply in our message thread and on my note 8 it still opens a new thread
It is odd to hear this is occurring with your Note 8 & just with your husband's number. I know you mentioned doing quite a bit of troubleshooting already & we appreciate that. You said you have been using the Message+ app. Have you tried using another messaging app? Does the same thing occur in that app?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!