Paid bill, no service
adepolo12
Newbie

I had a bill that was due today, yet I woke up with no service. Paid the bill and still no service on my S9+. Data is enabled. I have tried removing and putting back in my SIM. Restarted the phone. Any ideas?

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Re: Paid bill, no service
vzw_customer_support
Customer Service Rep


adepolo12 Thank you for making your payment. Keeping you connected is always our goal, and I'm sorry you're having problems with your service. To clarify, is this affecting calls, text, or data only? Are there any other Verizon users experiencing the same problem? Can I please have the nearest intersection to the problem location and city? Share details. We are here to help.

EvelynR_VZW

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Re: Paid bill, no service
bearone21
Legend

call cs from another phone, 1-800-922-0204

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