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People can hear me but I can barely hear them
RONOLI53
Newbie

ON my galaxy S8+ incoming volumn starts out good but then slowly drops off until I can not hear

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Re: People can hear me but I can barely hear them
vzw_customer_support
Customer Support

RONOLI53 having volume issues is never a good experience, please give the following steps a try. 

Please select the following link: https://www.verizonwireless.com/support/samsung-galaxy-s8plus-troubleshooting/#/main/device/&SMG955U... Then select the red button that says "Get Started" then select "Audio" then select "Earpiece audio quality not working on a call" and follow those steps. We hope this helps.

 

GeorginaG_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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