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Phone dies whenever it wants

My phone continuesly dies whenever it wants. It is completely unreliable and I can never get anything done. I've gotten it replaced once already only for it to have the same/worse problems and honestly it's getting very ridiculous how i to go through all of this after being a VZW customer for nearly 5 years now. I'm sick of spending hours on the phone to no avail. I need this issued solved before I consider taking my business elsewhere.

Re: Phone dies whenever it wants
Customer Support

Let's look at your best options. Is the battery removable? If so, replacing the battery may fix the issue.

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