Post update

[Puppypower57]

• After the most recent Samsung update,  my phone goes black then comes back on to whatever screen I was on.  Summer in FB, it'll go black then return to the beginning of my wall,  not what I was reading. 

[vzw_customer_support]

We are sorry to hear you are having this issue with your device. We know how important it is to have a functioning reliable device. Have you made any other changes to your device besides the update? MoniqueH_VZW

[Puppypower57]

No other changes.  It worked well prior to the update. 

[vzw_customer_support]

Thank you very much for sharing these important details. Please tell us, do you see any signs of physical or water damage on your device? Does this happen when using a specific app?
GeoannJ_VZW