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Problems from update
SLUKA77
Newbie

I did the update on Friday, March 23.  It wiped out all my notification settings.  Custom notification settings no longer work.  And, I'm no longer receiving texts timely.  Sometimes it's a 12 hour delay.  Any ideas on a fix?

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Re: Problems from update
vzw_customer_support
Customer Service Rep

We certainly want to bring back the reliable device that you have come to enjoy! What messaging app are you using? Did you have pre-loaded tones set for each user or were you using songs you have downloaded?