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Receiving calls
OLIHEA8
Newbie

When I receive calls I can not hear anything and the caller can not hear anything it is completely silent on the phone.  I can call out to anyone fine with no issues.

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Re: Receiving calls
vzw_customer_support
Customer Support

It’s essential to have a working phone. We can certainly help with resolving your issue with receiving calls. When did this issue start? What type of device are you using? Here is a link you can also use for help with troubleshooting your issue. Hope it helps? https://www.verizonwireless.com/support/troubleshooting/device-troubleshooting/

 

Christian_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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