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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I did this update in december and I've spent the last month and a half turning airplane mode and mobile data on and off and switching data types from global to cmda etc 4 or 5 times every time single time I need to use data on my phone. If I spend an hour on my phone I do the on and off thing at least 20 times and I CANT DO IT ANYMORE. Your tech support has no solution for this problem and I'm over this, I use my phone for work and I'm spending 1/3 of my day either trying to get my data to work or driving from wifi hotspot to the next to use my phone. I need a solution to get my data working again I have full bars 5g or 4g icon but no data. I can make calls no issue but i cant use data and thats what i need I make maybe 4 calls a week the entire reason i have a phone is for the data connection so this makes my brand new $1200+ phone useless. I need a solution or a refund.
We know how important it is to have a reliable connection. We definitely want to find a solution for you ASAP! We will be sending you a Private Note, so we can further assist you.