S21 will not send MMS with Photo attached

[jonesjustjan]

I have had an issue for about 2+ months now where I cannot send a text with a photo attached. One month was on an old device and recently upgraded and continues to be an issue on the new device.

Switched out messaging platforms, cleared cache, etc.  

[vzw_customer_support]

jonesjustjan

 I personally keep in touch with everyone through messaging myself, so I understand the importance of getting this problem fixed right away. What messaging application are you using? Does this issue happen while using cellular data, Wifi or both? 
-Edward

[jonesjustjan]

I was using the default Samsung messaging. I also switched to Verizon and Google.  All have same results. I experience this on WiFi and without. 

[Wanamaa]

Experiencing the same problem on my Samsung Galaxy S9+ using the Messages app. Doesn't matter if it's data or WiFi, if I send a photo with a message, it gets stuck in "sending..." and either never delivers, or delivers very late, like 30 minutes later, and still reports "sending..." Tried clearing cache, rebooting phone, resetting mobile data - nothing works. Next will be trying a new app but not hopeful.

[vzw_customer_support]

Thank you for taking the steps that you have and I apologize for the inconvenience, jonesjustjan. Please send us a Private Note here and we can investigate the network settings in more detail. -Yale

[vzw_customer_support]

We are sorry to hear that you are having those issues at this time. How long has this been an issue for you? -Jasper

[jonesjustjan]

How do I do that?

[vzw_customer_support]

The last thing that we want is for you to have issues with your service. Have you tried to restart your device already to see if the issue continues? For how long has this been going on? ~David

[snmurphy]

I'm having this exact issue on my S21+. I've tried all of the remedies described to no avail. This is very frustrating. 

What should I do??

[vzw_customer_support]

snmurphy, we are here for your support and we want to make sure you receive a resolution. Let's review. What happens when you try to attach a photo? Which text message application are you using? Are you able to receive picture messages?  -Sylvia