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S7 Post Oreo Update Lower Signals

Since updating to Oreo, my S7 has been a bit slow and also can have the battery heat up very quickly and very hot at times, this has never happened before, now happens periodically....and I have to take the phone out of my pocket.  The most troubling part is my reception.  In areas where I used to have 4G but one to two bars, I now get the 1x notification and connectivity is horrible.  Never had this before the update, now it is constant.  Very frustrating when you can't really use your phone any longer.

Re: S7 Post Oreo Update Lower Signals
Customer Support

AtomBomber, I'm glad you reached out to us. Software updates are designed to enhance the performance of your phone, so I want yours to work normally. In what zip codes are you experiencing trouble? Does this happen indoors or outdoors? Had you downloaded any third-party apps prior to the phone overheating? We look forward to assisting you.


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