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S7 edge notifications since software upgrade
ALLKLA2
Newbie
‎08-09-2018 06:47 PM

Since the newest upgrade this month, my notifications are dismissing themselves without me seeing them. I'm regularly unaware that I have text messages waiting bc I dont read the notification right away (in the pull down screen) and then it disappears on it's own. I've watched it clear itself from my lock screen. I've checked and my notifications are turned on for all my apps. How to I change the setting so notifications stay in my task bar until I clear them?

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Re: S7 edge notifications since software upgrade
vzw_customer_support
Customer Service Rep
‎08-11-2018 06:56 PM

Hi, ALLKLA2. Here is the Samsung link with the steps you will need to reset your notifications. They also have live support for you if you have any other questions. Thanks! https://www.samsung.com/us/support/answer/ANS0003966/

 

Tina_VZW


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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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