Samsung S5

[gardeningpeggy]

My phone is sporadically refusing to take a charge.  It is not the cord as I have tried with several cords.  I think it is the charging port.

Is there a solution for this?  I, of course, have one more payment on the phone so not looking to upgrade.

Thank you!

[vzw_customer_support]

gardeningpeggy,

No one enjoys having a phone they can't charge. I know having your phone function properly is important and I'll be delighted to get this fixed for you. Let's gather some more details. When did this start? Does the phone charge when you use the original manufacturer's charger? Is there any damage to the charging port?

Juan_VZW
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[bearone21]

the s5 has a unique double charging port &only the original cable works properly.

if you're usb charging, try charging from the wall!