Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Samsung S9 wont unlock with swipe pattern
tillmez
Newbie

HELP!  My phone suddenly does not respond to my unlock swipe pattern.  I cannot access anything in my phone.  I ordered a new phone but will not be able to transfer ANYTHING without being able to unlock my phone.  HOW CAN I OVERIDE THIS?  

Labels (1)
0 Likes
Re: Samsung S9 wont unlock with swipe pattern
bearone21
Legend

have you re-booted the phone?

0 Likes
Re: Samsung S9 wont unlock with swipe pattern
vzw_customer_support
Customer Support

I'm sorry to hear you are having issues with unlocking your phone, tillmez. I know how important it is to have all your information backed up. As bearone21 recommended, did you try rebooting the phone? Also, is the screen responsive?

 

 

GersonG_VZW

0 Likes