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Samsung galaxy s7 edge international
UnlinkedFoil
Newbie

My new galaxy s7 edge wont oick up on the verizon towers, i have tried manually joining and resetting my phone but nothing seems to work. I only recieved this phone yesterday but it is internationl it is not a verizon. Is there anyway to get it to work so i can call and text?

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Re: Samsung galaxy s7 edge international
vzw_customer_support
Customer Support

UnlinkedFoil, I regret to learn of the difficulties you are experiencing with your device. I understand the phone you are currently using is not a Verizon Wireless device. This may be the reason you are unable to successfully activate the phone as devices from other carriers may not be compatible with our network. To determine if your phone is compatible with our network you may click, http://vz.to/2he6V5B and enter the Device ID. 

 

 

 

Thank You,

MichelleL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!