Hello, I am simply trying to change my screen lock password but can't seem to figure out how. When I go into settings and lock screen, and then click on my screen lock it simply asks me to verify my password. There is NO option to change it. Every time I do a search online, it only pulls up info on what to do if you forgot your password, which I have not done. Can someone please just simplify this for me. I really need to get this change ASAP. Thanks so much!
Solved! Go to Correct Answer
You may need to clear credentials first, i.e., settings > lock screen and security > other security settings > clear credentials (path may be slightly different)
If you go back into the settings menu, click 'lock screen' click, 'screen lock' and confirm password. If you want to change the current password simply click the 'password lock' and it will automatically prompt you to enter the new password. If you don't want a password, simply click 'none' or one of the other 'lock' options.
Sorry, they were attached. Let me try again. I am using my phone so
hopefully it works.
Let me know if this doesn't work. They are showing on my email here.
On Nov 22, 2015 7:37 PM, "DigitalCreation" <firstname.lastname@example.org>
Nothing. It just says confirm password or cancel. It's bizarre. There is
absolutely NO option for change it. I when into every other setting I
thought made sense.
On Nov 22, 2015 7:56 PM, "DigitalCreation" <email@example.com>
That's not even an option for me. I have attached two screen shots of what
On Nov 22, 2015 7:30 PM, "DigitalCreation" <firstname.lastname@example.org>
You can't send attachments to the community via email. You need to use the desktop view and the text box dialog to add the the images.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.