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Screen bleed

My very new Samsung Galaxy S9+ stopped working

Verizon is not honoring the warranty claiming the phone was damaged

There is no evidence of damage and I do not recall EVER dropping or bending the phone

I have owned MANY cell phones dating back many years and NEVER had a problem like this

How do I know that this is not just a defective phone?

Re: Screen bleed
Super User
Super User

Have you considered reaching out to the manufacturer (Samsung) and file a warranty claim with them directly?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.