Sound and notifications crashing after lollipop update
darindave
Newbie

After upgrading to lollipop, I cannot access sound and notifications in the settings. Aftrr selecting this option I get a pop-up "unfortunately settimgs has stopped " I've cleared  settings cache and tried a battery pull.

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Re: Sound and notifications crashing after lollipop update
caecilia97
Contributor - Level 1

You can also try using the Verizon software upgrade and repair tool if you've got a PC to try keeping some of your personal data (like call logs, text messages, contacts) intact:

http://www.verizonwireless.com/support/knowledge-base-80195/

Instructions, including backup and restore of some data, can be found at:

http://www.verizonwireless.com/support/knowledge-base-80201/

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Re: Sound and notifications crashing after lollipop update
Joe1022
Newbie

I'm having the exact same problem.  I am very frustrated with it as I used Blocking Mode nightly.  Now I can't setup the new Do Not Disturb feature.  So I'm stuck with either all or nothing for sound.  Please fix this ASAP.

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Re: Sound and notifications crashing after lollipop update
jkfields20
Enthusiast - Level 1

Just upgraded to lollipop this morning, and also experiencing this problem.  Please fix!

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Re: Sound and notifications crashing after lollipop update
darindave
Newbie

I've done a cache partition wipe and the only thing that did was reset all my settings (ie, the bubble popping sound when I type on the screen and now I can't change the dam sound)

The only other thing I can think of doing is a factory reset : (

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Re: Sound and notifications crashing after lollipop update
caecilia97
Contributor - Level 1

You can also try using the Verizon software upgrade and repair tool if you've got a PC to try keeping some of your personal data (like call logs, text messages, contacts) intact:

http://www.verizonwireless.com/support/knowledge-base-80195/

Instructions, including backup and restore of some data, can be found at:

http://www.verizonwireless.com/support/knowledge-base-80201/

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Re: Sound and notifications crashing after lollipop update
jkfields20
Enthusiast - Level 1
Re: Sound and notifications crashing after lollipop update
BaruchJ45
Newbie

I'm experiencing the same issue since the Lollipop upgrade.

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Re: Sound and notifications crashing after lollipop update
bgshower
Newbie

Surprise...No response from Verizon

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