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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
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I spent New Years away from home and work so I didn't have much use of my phone over the 12/29 to 1/2. Somewhere in that time my battery drained strangely fast and I just left the phone to charge. Since I was not using the phone it was left on silent and I didn't notice any issues.
I noticed 1/2 when my alarm failed to sound in the morning. I checked my media during the day and realized nothing was working through my speaker at all. I can hear calls and I can hear with the headphone jack, but nothing that should be through the speaker.
I had not downloaded any new aps or deleted anything. When I noticed the power drain I did put my phone in Battery Saver mode, on high. But the phone died while I was out with friends.
I have restarted multiple times, started in safe mode, wiped cache, did a soft reset and just now a factory reset. Nothing has made any difference.
Anyone else see this problem? Any suggestions of additional things I can try?
Also: I have cleaned and vacuumed the headphone jack port, it is clean and unobstructed, I have been able to determine the phone is not stuck in headset mode.
is sound off, or just set to vibrate??