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Sudden battery drain after update version NRD90M.G920VVRS4DQK1
demuslee
Newbie

After the recent VZ S6 update in November, my phone started to get really good battery, then today all of a sudden, it went from 50% battery to 0% in 30 minutes. Has anyone else experienced this?

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Re: Sudden battery drain after update version NRD90M.G920VVRS4DQK1
derekr_vzw
Verizon Employee

demuslee,

It is never good to hear your battery drained so quickly today. Let's work together to get to the bottom of this. What were you doing on the phone when this happened? Any new apps or app updates since the software update? The following link provides steps to running a Device Health Check, this can help identify any issues that may have caused this. View Device Health Check - My Verizon app - Android | Verizon Wireless 

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