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System update 14 S10+ black & white screen
Aineot
Newbie

the system update for galaxy s10+ turned my screen black & white & changed my font. 

I restarted my phone, changed the theme, checked a the normal functions (night mode, wind down, battery save,) that would have done it.

When I restarted it, it was color for a few seconds and then reverted back. 

Help! 

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Re: System update 14 S10+ black & white screen
vzw_customer_support
Customer Support

Let's bring back the color and get your screen working again! Please restart the phone into Safe Mode and see if the performance changes which will indicate a 3rd party app may be affecting the phone. https://www.verizonwireless.com/support/knowledge-base-223011/ YaleK_VZW

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