The new update erased my ringtones

[Bri21]

All of my ringtones got erased with the new update but for some weird reason it kept my default tone i had set but doesnt show it on my list of tones??

[jrh4054]

If the ringtone you're missing was included in an app you downloaded, you may have to reinstall the app.

[vzw_customer_support]

Bri21, which update was it that caused you problems? Was it the Android 8.0 update, or something else? Knowing exactly what happened, will definitely better help us in figuring out what is going on, and how to fix your issues, too.

SeaneB_VZW
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